Privacy Policy
Effective Date: 03-01-2026
Introduction
Welcome to the Alongside You Counseling website. This Privacy Policy is intended to help you understand what information we collect, how we use it, and the steps we take to protect it. By using our website, you consent to the practices described in this policy.Information We Collect
We may collect personal identification information from users in a variety of ways, including when users visit our website, fill out a contact form, request services, subscribe to communications, or interact with other features we make available on our site.The personal information we may collect includes:
- Name
- Email address
- Phone number
- Any other information you voluntarily submit through forms or communications
We may also collect limited non-personal information, such as:
- Browser type
- Device type
- IP address
- Pages visited on our website
- Referring website
How We Use Your Information
Alongside You Counseling may use the information we collect in the following ways:- To respond to inquiries or service requests
- To personalize user experience
- To improve our website and services
- To communicate with you regarding appointments, services, or updates
- To send occasional email communications related to services you have requested
We only collect information necessary to provide services and support communication with prospective and current clients.
SMS Communication & Consent
If you provide your phone number through our website or contact forms, you may receive text messages related to your inquiry, appointment scheduling, or service-related communication.Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and implement reasonable security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.While we strive to protect your personal data, no method of electronic transmission or storage is 100% secure.
Cookies
Our website may use “cookies” to enhance the user experience. Cookies are small files placed on your device that help us understand how users interact with our site.Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If cookies are disabled, some parts of the site may not function properly.
Third-Party Websites
Users may find content on our site that links to third-party websites. We do not control the content or privacy practices of those sites and are not responsible for their policies. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
Alongside You Counseling reserves the right to update this Privacy Policy at any time. When changes are made, the updated date at the top of this page will be revised. We encourage users to periodically review this page to stay informed about how we protect the personal information we collect.
Your Acceptance of These Terms
By using this website, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our site. Continued use of the site following changes to this policy will be deemed acceptance of those changes.
Contacting Us
If you have any questions regarding this Privacy Policy or the practices of this site, please contact us at:Alongside You Counseling
108 E. Main Street Ste #218. Kingsport, Tennessee 37660
Phone: (423) 390-8603